Refund Policy
A legal disclaimer
At ANKA, we take pride in offering high-quality fashion pieces and ensuring our customers have a delightful shopping experience. If you are not completely satisfied with your purchase, we are here to help.
Returns & Exchange
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Items can be returned or exchanged within 7 days of delivery.
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The product must be in its original condition, unworn, unwashed, and with all original tags and packaging intact.
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Customized or personalized items cannot be returned or exchanged unless there is a manufacturing defect.
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If your item arrives damaged or defective, please contact us within 48 hours of receiving your order with a photo of the issue.
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We will arrange for a replacement or full refund, including shipping charges.
Refunds
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Refunds will be processed within 7–10 business days after we receive and inspect the returned item.
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Refunds will be made to the original payment method used at the time of purchase.
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Shipping charges are non-refundable unless the return is due to a defect or an error on our part.
How to Return
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Contact us at support@ankashop.in with your order details and reason for return.
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Pack the item securely in its original packaging and send it to the address provided by our support team.
We reserve the right to refuse a return or exchange if the item does not meet our return conditions.Sale or discounted items are final sale and cannot be returned unless defective.
At Anka, your satisfaction is our priority. Thank you for shopping with us!